Contact us

Your questions and inquiries are important to us. We will respond within 24 hours as a maximum. We always welcome your inquiries. Contact us without hesitation.

The technical support team is always at your service throughout the day / 7 days a week

To get the best help, please do the following:

  • After logging in, click on tickets, choose the appropriate section, write your message and send the ticket, the response will be made within 24 hours.
For emergency assistance: You can send an email to:

Important notice before sending an e-mail:
  • Please check our Frequently Asked Questions page, Privacy page, How to order.
  • In these pages, you will find the comprehensive and complete answer to any question in your mind.
  • Assistance via e-mail only for emergency cases, such as the inability to access your account permanently, or in the event that there is a question that has not been answered on all pages of the site.
  • In the event that we have been contacted about anything and its answer is available on the site, the message will be ignored.